We're bringing service back to SaaS.

When you work with Grovo, our team is your team.

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Get started on the right foot. From simple user on-boarding to the most complicated API integration, we've got you covered with personalized, white-glove implementation service that's tailored to your needs. Every new customer gets a dedicated Implementation Manager who will walk through timelines, set up users and groups, host training sessions, and more.

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Admin bootcamp, Grovo style.

As a part of the on-boarding process, your admins will get a two-week training program that will cover everything they need to know to make your Grovo program a success.

A sample training program:


Your training will begin with the Platform. Your Implementation Manager will walk you through the features of the Grovo platform, making sure you feel comfortable and ready to go.


We’ll show you how to organize users and groups to make your training assignments more efficient and effective and your reporting more insightful.


Effective learning requires effective programming. Whether you’re using our content or your own (or both), we’ll show you how to create learning sequences that have real impact.


An enthusiastic audience is a receptive one. We’ll show you how to build excitement within your organization for your learning initiatives, so you can kick off your programs in a big way.

Customer success and support.

Our award-winning customer success and support teams are here to help you get the most out of your Grovo experience.


Every customer gets strategic guidance to make sure your learning programs are as efficient, engaging, and effective as possible. We'll keep you up to date with the latest industry trends and how Grovo is driving them through our product, content, and thought leadership.


With Grovo, you get technical support starting from day 1, and all service requests receive a response in 1 business day—proving that 1 is the loveliest number.

Managed Services.

You’ve got a lot on your plate. We’ve been there. That’s why we created Grovo Managed Services as an additional package option. Think of it as an extension of your team. Whether you just need an extra hand—or three—or you need a full L&D administrator out of the box, we’ve got you covered.

Three powerful services:


We make content creation and assignments easier and more efficient.


We offer deeper analytics for better insights and smarter decisions.


Your team moves fast; we can help make sure that your users and groups are always up to date.

"I think of our account management team as partners. Our success is their success. They're smart, professional, and fun to work with."

Danny Zaccaria
Sally Ali

Chief Talent Officer,

"Our experience with Grovo has been smooth sailing. It's liberating to know that there is constant support when we need it. The customer service team is superb."
Michael Oppler
Michael Oppler

VP of Creative Development,
Sotheby's International Realty