Get started on the right foot. From simple user on-boarding to the most complicated API integration, we've got you covered with personalized, white-glove implementation service that's tailored to your needs. Every new customer gets a dedicated Implementation Manager who will walk through timelines, set up users and groups, host training sessions, and more.
As a part of the on-boarding process, your admins will get a two-week training program that will cover everything they need to know to make your Grovo program a success.
A sample training program:
Your training will begin with the Platform. Your Implementation Manager will walk you through the features of the Grovo platform, making sure you feel comfortable and ready to go.
We’ll show you how to organize users and groups to make your training assignments more efficient and effective and your reporting more insightful.
Effective learning requires effective programming. Whether you’re using our content or your own (or both), we’ll show you how to create learning sequences that have real impact.
An enthusiastic audience is a receptive one. We’ll show you how to build excitement within your organization for your learning initiatives, so you can kick off your programs in a big way.
Our award-winning customer success and support teams are here to help you get the most out of your Grovo experience, with strategic check-ins, on-going proactive support, and help that's only a phone call (or an email) away.
Every customer gets a Customer Success Manager who will make sure your learning programs are as efficient, engaging, and effective as possible. Want to talk learning? Give your Customer Success Manager a ring.
With Grovo, you get technical support starting from day 1, and all service requests receive a response in 1 business day—proving that 1 is the loveliest number.
You’ve got a lot on your plate. We’ve been there. That’s why we created Grovo Managed Services as an additional package option. Think of it as an extension of your team. Whether you just need an extra hand—or three—or you need a full L&D administrator out of the box, we’ve got you covered.
Three powerful services:
We make content creation and assignments easier and more efficient.
We offer deeper analytics for better insights and smarter decisions.
Your team moves fast; we can help make sure that your users and groups are always up to date.