11th annual awards will be presented on February 24 in Las Vegas
NEW YORK – January 20, 2017 - Today, Grovo, an innovator in workplace learning, was named a Finalist in the Front-Line Customer Service Team of the Year - Technology Industries category in the 11th annual Stevie® Awards for Sales & Customer Service for the second year in a row, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes seven of the world’s leading business awards shows including the prestigious International Business Awards and the Stevie Awards for Great Employers.
“Grovo isn't just a technology company - we're partners helping our customers embrace new, powerful approaches to learning within their organizations,” said Jeff Fernandez, Cofounder and CEO, Grovo. “That starts with our customer success team. This recognition speaks directly to their dedication to going above and beyond every day to help our customers engage their people and achieve success. I am extremely proud of their good work.”
More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016. Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges. Entries were considered in 61 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 53 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
The final results will be announced during a gala banquet on Friday, February 24 at Caesars Palace in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend.
Members of seven specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to take place January 23 - February 1.
“This year’s first-round judges were treated to many inspiring stories of sales, customer service and business development success around the world,” said Michael Gallagher, president and founder of the Stevie Awards. “The final judges will have a tough task to determine the Gold, Silver and Bronze Stevie placements from among the Finalists. We look forward to announcing the results at the awards gala in Las Vegas next month.”
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales
For more information, please visit: www.grovo.com.
About Grovo
Grovo is a technology company redefining learning for today’s workforce. By combining intuitive software, engaging content, and hands-on advisory support, Grovo delivers a better way to learn at work. The heart of Grovo’s method is microlearning -- bite-sized video lessons, exercises and real-world practice delivered in the right way, at the right time. Founded in 2010, Grovo has delivered more than 17 million learning moments at world-class organizations like Chevron, Capital One, The Ritz-Carlton Company, and DDB. Its own culture of learning has earned the company recognition as a "Best Place to Work" by Fortune Magazine, Entrepreneur Magazine, Crain’s, and Internet Week. Headquartered in NYC, Grovo has raised venture financing from some of the world’s best investors, including Accel Partners. Learn more at www.grovo.com.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the 11th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc. and ValueSelling Associates, Inc.