The Science of Smart Teams

4 Mins

The proof is in the data:

The right norms will improve any team.

Two of the most common norms

of high-performing teams:

1. People speak up

Google's research showed that teams that have a "climate of openness" to discuss problems, ask questions, and listen to new ideas innovate more.

2. People speak equally

The most effective teams practice conversation equality: More voices speak, more often. This helps teams iterate on ideas more efficiently.

Quiz 1 of 1

Your colleague Justin manages a team of engineers. He's worried that his team won't collaborate well because "their personalities are so different." What could you tell him?

a
He should encourage them to spend more time together outside of work.
b
Their personalities don't have to be similar as long as they have the right norms for interaction.
c
Even if they don’t have similar personalities, if they are the same age they’ll collaborate well.
d
He should work to help them become more similar to one another.

It doesn’t matter who’s on your team. With the right norms, you’ll accomplish more.

Lesson complete