Define Success in a Project


Knowing what success means for your project will help you keep your team on track, know how well your project is going, and secure sign off when the project is done.

To define what success means for your project:

Talk to your team


By now, your team has been thinking deeply about this project and will have ideas about what success will mean for the project.

Talk to stakeholders


Stakeholders (especially key stakeholders) will probably have very clear ideas about what will make the project a success.

Think about business needs


Look at your team’s and stakeholders’ ideas of success. Then measure them against the business need you’re trying to address. If you think a measure of success doesn’t fit with your business need, you may not want to include it.

RECAP:


To define what success means for your project:


  • Talk to your team
  • Talk to stakeholders
  • Think about your business needs

Let’s practice.


You’re redesigning your company website to meet one business need: to grow your sales pipeline.

Quiz 1 of 1

You’re redesigning your company website to meet one business need: to grow your sales pipeline. Which of the following success criteria probably fits with your business need?


a
Increase incoming sales by 9%
b
Increase new hire recruiting pipeline by 20%.
c
Route all incoming customer service requests through the new website.
d
Lower the cost of maintaining the website by $30,000.

TAKE THE NEXT STEP:


Talk to your team and stakeholders to define success for your project. Keep in mind that this is a process that might take some back-and-forth before you get it set.

Lesson complete

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