Know the Venue

Tailor your behavior to conform to the norms of the particular sites you are using.

Netiquette

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Lesson Quiz

Question 1: Each of the following is a good place to look for a site’s standards of conduct EXCEPT

Question 2: Things that are appropriate on one site will always be appropriate on similar sites.

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  • Terms of Use

    Terms of Service; User Agreement; rules one must abide by in order to use a product or service. (1:09)

  • Network

    A system or group of interconnected people or things. (0:14)

  • LinkedIn

    The world's largest online professional social network through which over 100,000 members communicate, network, find jobs and more. (0:14)

  • Facebook

    The world's largest social networking platform; it is used to communicate and share content with users' friends and family around the world. (0:14)

  • Netiquette

    Network or Internet etiquette; a set of rules and social norms covering behavior conducted online. (0:02)

Though the core values of netiquette, like being polite and considerate, will remain constant wherever you are online, many sites also have specific standards of conduct that you should be aware of before engaging them. For example, consider Facebook and LinkedIn, two social networks with very different codes of behavior. It may be proper netiquette to friend someone on Facebook with whom you chatted casually at a party, but that isn’t an appropriate basis for a LinkedIn connection.On the other hand, a former client may be a good addition to your LinkedIn network, but not your Facebook friend list. Another example of site-based netiquette is the difference between the question and answer sites, Quora and Formspring. On Quora, where questions are answered by qualified experts, it would be inappropriate to ask personal questions or answer questions your without proper expertise. On Formspring, on the other hand, personal questions and casual opinions are considered perfectly acceptable. A good place to find a site’s rules of conduct is in their “terms of service,” “terms of use” or “user agreement.” Another good place to look is in their “Help” or “FAQ” section. Many sites, like LinkedIn, even provide a detailed list of “Do’s and Don’ts” to help guide your behavior on their site. If you aren’t able to get a sense of the appropriate netiquette for the site from its Terms of Use, take some time to observe how others use the site.