Online Netiquette Lessons

Video Tutorials for Online Etiquette

Netiquette refers to the basic rules that govern communication etiquette over the Internet. Online courtesy, privacy concerns and email syntax are several of the things to consider with proper netiquette. Learn best Netiquette practices with Grovo’s video tutorials, conceptual lessons, expert interviews, quiz questions and downloadable PDFs.

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  • Curriculum

Animated Concepts and Strategy

# Name Description
Netiquette
1. What is Netiquette? Learn about the rules of conduct and courtesy online, and why they are so important.
2. Online vs. Offline Interactions Understand the differences between online and offline interactions and how they affect the way people communicate.
3. Text vs. Speech Eliminate confusion in your online communications by using clear language and avoiding problematic text.
4. Know the Venue Tailor your behavior to conform to the norms of the particular sites you are using.
5. Respect Other People's Privacy Show extra courtesy by helping to protect other people’s private information.
6. Comment Netiquette Help maintain a positive and pleasant environment in comment threads by following some basic Netiquette rules.
Email Etiquette
1. Respond to Email in a Timely Manner Observe the rules for sending and replying to emails in a timely manner.
2. Craft a Signature Personalize your email messages by adding a customized signature.
3. Craft Emails Get your point across quickly using clear language and organized formatting.
4. Write Subject Lines Use the subject line to communicate the most important information of your message.
5. Reply to Emails Make sure your email replies are thorough, thoughtful and efficient.
6. Learn When to Use To, Cc and Bcc Differentiate between the three address fields you can use when you send an email.
7. Send Emails Using Mobile Devices Understand some of the differences between sending emails from your computer and sending them from your mobile device.
8. Make Online Introductions Use email to introduce yourself to a new contact or to introduce two of your contacts to each other.
9. Use Attachments and Pictures Properly Use attachments properly and only when necessary.